The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Pati's Paws to you may be posted on our web site and will be deemed delivered within thirty (30) days after posting. Notices from you to Pati's Paws shall be made by e-mail, sent to

    Delivery shall be deemed to have been made by you to Pati's Paws five (5) days after the date sent.

  • Copyright
  • All content appearing on this web site is the property of Pati's Paws

    Copyright © 2011-2022 Pati's Paws. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2022 Pati's Paws. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Pati's Paws. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Pati's Paws or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Pati's Paws and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Pati's Paws believes that customer conduct violates applicable law or is harmful to the interests of Pati's Paws and its subsidiaries.

  • Privacy Policy
  • We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is inteded to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.

  • Shipping & Delivery
  • At this time, Pati's Paws ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Pati's Paws ships merchandise to Canada, but not other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. All shipping within the USA is free on orders totaling $25.00 or more. A $3.99 fee is added to any order that totals less than $25.00. A $20.00 fee is added to any order being delivered to Canada. Expediated 2 to 3 day shipping is also availble to U.S. customers through the USPS Priority Mail service. The cost for expediated shipping will be calculated based on the total weight of the order. Customers will receive an automated e-mail that includes a tracking number once their order has shipped. The majority of orders are shipped using the USPS. Some larger orders may use UPS as the shipping vendor. 

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Pati's Paws is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

    A $20.00 surcharge will be charged for all orders to Canada.

  • Sales Tax
  • Pati's Paws charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Based on current state laws any item shipped to NJ must remit a 7% sales tax. All other states need not remit sales tax.

  • Return Policy
  • You may return damaged or defective merchandise within 30 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value. We will only issue a refund to the credit card used at the time of checkout. To initiate a refund or exchange please fill out the form on the contact us tab of this website.